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Pancake isn't a single product — it's an ecosystem of 7 software products covering the entire sales funnel: Fintab (accounting), Botcake (AI chatbot), Pancake POS (multi-channel sales), PANCAKE (multi-channel chat), Pancake CRM (customer management), WEBCAKE (web + landing pages), Pancake Work (internal team). This article gives an overview of the entire ecosystem, the end-to-end conversion funnel, key stats, and a deep dive into the flagship product — Pancake multi-channel chat.