Introducing Pancake

In an era of multichannel online selling, managing messages, orders, and customers across platforms like Facebook, Instagram, Shopee, Lazada is a real challenge. Pancake was built as a complete solution — highly customizable and powered by deep AI integrations — to help businesses and individual sellers streamline operations and deliver better customer experiences.

🌟 Key Features

1. Unified Messaging (Pancake)

Pull every message from Facebook, Instagram, WhatsApp, Shopee, Zalo, TikTok, and more into a single inbox.
Reduce missed messages and respond faster with purpose-built tooling and automatic agent assignment.
Track sales performance and individual agent productivity.

2. Order & Inventory Management (Pancake POS)

Create orders right inside the chat.
Auto-sync inventory with marketplace platforms.
Clear reporting on revenue, top sellers, and profit.
Connect to multiple shipping carriers (GHTK, GHN, Viettel Post, …).
Compare shipping rates and print labels directly in the app.

3. Marketing, Automation & AI Agent (Botcake)

Automate customer-care messages.
Broadcast to large audiences at once.
Build remarketing campaigns based on lead behavior.
Monitor chatbot conversation performance.
Integrate AI as a fully capable agent.

4. Customer Relationship Management (Pancake CRM)

Built-in support for multiple service industries.
Manage advertising campaigns end-to-end.
Track marketing performance.
Monitor your sales team's workflow.
Detailed reporting across business activities.

5. Website & Landing Page Builder (Webcake)

Build SEO-ready websites and landing pages.
Sync data directly into Pancake POS.
Full integration with Botcake.

🎯 Who is it for?

Small online shops that want easier day-to-day management.
SMBs with multiple salespeople.
Larger brands that need tight oversight of their customer-care team.

🚀 Why Pancake

Save time — no more juggling logins across platforms.
Lower operating costs — streamline workflows, reduce headcount overhead.
Grow revenue — better care, fewer missed orders.

🔮 Closing thoughts

Pancake is more than a sales management tool — it's a dependable companion for building your brand, taking care of customers, and growing across every channel. If you're looking for a complete, easy, and effective solution, Pancake is well worth a try.